EE Contact Number

Call EE on their mobile phone support telephone number 0800 079 0103 to contact a customer service representative for assistance with any matter relating to your tariff or if you would like to discuss a recent bill.


About the Company

EE is a United Kingdom based mobile network provider that offers phone services and broadband connections to over 30 million customers. EE is in fact the largest provider of 4G connections in Europe, offering a popular 4GEE Internet service as a component of any of its tariff deals.


EE Mobile Phone Enquiries – 0800 079 0103

Call EE on their freephone mobile phone enquiries contact number 0800 079 0103 to contact a customer service advisor about your tariff if you are unable to simply dial 150 from your EE phone. For instance, callers can manage basic account transactions when using the helpline meaning that they can pay a bill over the phone. Alternatively, you can check how many minutes that you have remaining in your monthly allowance or purchase additionally data for internet roaming on your mobile.

You should also contact EE to ask how to upgrade your handset to a newer model if you are approaching the end of your mobile contract. The representative can detail the best deals for customers who would like an unlimited minutes package or extra 4GEE data. Furthermore, if you would like to keep your current mobile phone number when upgrading your handset then you can ask for your IMEI code before purchasing a new SIM.

New customers may have to pay an upfront charge on top of the cost of a EE SIM to buy one of the iPhone or Android latest models. Alternatively, you should call EE to break your contract if you are unhappy with the mobile phone services but it should be noted that you may have to pay an additional cancellation fee to leave your tariff early.


EE Broadband Enquiries – 0800 079 8586

Phone EE on their freephone broadband enquiries contact number 0800 079 8586 to discuss the Internet services provided by the company. New customers may wish to discuss the cost of unlimited internet or a fibre optic broadband service when purchasing EE wifi. Callers can also receive technical support if they are having a problem with their rooter box but can not receive troubleshooting assistance if their internet connection is down due to a connectivity issue in their local area.


Call Costs and Opening Hours

Both the EE mobile phone customer service and broadband helplines use a freephone 0800 number meaning that all calls will be completely free of charge from both a UK mobile or landline telephone. The EE UK call centre is available to be contacted during the opening hours of 8am-10pm Monday to Friday and 8am-8pm Saturday and Sundays.


Useful EE Contact Numbers – at a glance

EE Department UK Contact Number Opening Hours
Calls from an EE Mobile 150 8am-10pm Monday to Friday, 8am-8pm on weekends
Mobile Phone Enquires 0800 079 0103 8am-10pm Monday to Friday, 8am-8pm on weekends
EE Broadband Customers from an EE Landline 0800 079 8586 8am-10pm Monday to Friday, 8am-8pm on weekends
4GEE Mobile Wi-Fi Customers from an EE Landline 07953 966 502 8am-10pm Monday to Friday, 8am-8pm on weekends


Write to EE Customer Services

If you would like to register a formal complaint following your dissatisfaction with EE’s services then you should include your contact details and account number when writing to their UK postal address: Customer Services, EE, 6 Camberwell Way, Sunderland, Tyne and Wear, SR3 3XN, United Kingdom.