Royal Mail Contact Number

Call Royal Mail on their UK customer service telephone number 0345 774 0740 to track on ongoing delivery or if you have enquiries about the cost of international postage.

 

About Royal Mail

Royal Mail is a postal service that delivers letters and parcels across the United Kingdom yet also offers consumers the option to send packages to a range of international destinations through its Parcelforce Worldwide brand. The Royal Mail was once a publicly-funded body as it was owned by the UK Government but was sold off and privatised in 2015.

 

Royal Mail Customer Services – 0345 774 0740

Contact Royal Mail on their UK customer services telephone number 0345 774 0740 to enquire about the cost of delivering a parcel based on the item’s dimensions and weight. For instance, the Royal Mail customer service advisor will be able to detail the cost of both domestic and international deliveries before detailing whether you are required to take out postal insurance to protect your item. You should also contact Royal Mail to register a complaint if you are dissatisfied with the service you have received or if you are unhappy the conduct of a particular member of staff.

 

Automated Track & Trace Service – 01752 387 112

Call Royal Mail on their Automated Track & Trace number 012752 387 112 for updates on an item that is currently out for delivery. Once you have given the tracking number for your item then you will be informed of its location or can set up live text updates when using your mobile. However, if your item has not arrived by the stated delivery time then you may qualify for a refund or redelivery after you have filled out a lost goods complaints form.

 

Call Costs and Contact Hours

The Royal Mail call centre uses local rate contact numbers meaning that you will be charged the same standard per-minute rate for any other geographical call made from a UK mobiles or landline telephone. However you may be able to contact a Royal Mail advisor for free if you are using any inclusive free minutes that have been offered by your service provider. You can contact a Royal Mail customer service representative 7 days a week as its opening hours are between 8am-8pm Monday to Saturday and 9am-6pm on Sundays.

 

Important Royal Mail Contact Numbers

Royal Mail Department UK Contact Number Opening Hours
Customer Services 0345 774 0740 8am-8pm Monday to Saturday and 9am-6pm Sunday
Head Office 020 7250 2888 8am-8pm Monday to Saturday and 9am-6pm Sunday
Automated Track & Trace Facility 01752 387 112 8am-8pm Monday to Saturday and 9am-6pm Sunday
SmartStamp 01226 782 505 8am-8pm Monday to Saturday and 9am-6pm Sunday
Mail Redirections 01752 387 116 8am-8pm Monday to Saturday and 9am-6pm Sunday

 

UK Post Office Locator

If you require the postal address and contact details of your local Post Office then you should enter your postcode on the Royal Mail’s Online Branch Locator.